FREQUENTLY ASKED QUESTIONS
The Answers You Need
DO YOU SERVICE SNOWBOARDS?
Yes, we don't discriminate! We service snowboards, as well as alpine, touring and telemark skis.
HOW LONG DOES A SERVICE TAKE?
Service times vary over the course of the season. The typical turnaround time is 7 days. If you have a tight turnaround time we offer a same day service at the weekends and some weekday evenings. We pride ourselves on faster turnaround times than our competitors.
WHAT ARE YOUR PAYMENT OPTIONS?
Payment is required on collection of your serviced skis/snowboards. We can accept cash, or send a link to pay online.
DO YOU COLLECT/DROP OFF FROM MY HOME?
Unfortunately during peak season we are unable to offer a collection and drop off service. Some of our customers who are short on time or don't have transport have shipped skis/boards to us or sent a taxi/Uber to return the skis.
HOW DO YOUR SERVICE MY EQUIPMENT?
Joe provides a service by hand on all our skis & snowboards. Although this is a more timely process than using machines, we feel this give your equipment the best results on the slopes. The world's best skiers and snowboard riders will all services their equipment by hand rather than machines.
HOW DO I BOOK AN APPOINTMENT?
CAN I PURCHASE A VOUCHER?
WHAT EXPERIENCE DO YOU HAVE TO SERVICE SKIS?
WHY SHOULD I SHOULD I SERVICE MY SKIS BEFORE I GET TO MY SKI RESORT?