FREQUENTLY ASKED QUESTIONS
The Answers You Need
DO YOU SERVICE SNOWBOARDS?
Yes, we don't discriminate! We service snowboards, as well as alpine, touring and telemark skis.
HOW LONG DOES A SERVICE TAKE?
Service times vary over the course of the season. The typical turnaround time is 3-4 days, but can be as long as 5-6days in peak season. We'll try to give an up to date view of turnaround time on our Book a Service page. If you have a tight turnaround time we offer an express service at the weekends or get in contact with us.
WHAT ARE YOUR PAYMENT OPTIONS?
Pay is only required on collection on your services skis/snowboards. We can accept cash, or send a link to pay online.
DO YOU COLLECT/DROP OFF FROM MY HOME?
Unfortunately during peak season we are unable to offer a collection and drop off service. Some of our customers who are short on time or dont have transport have shipped skis/boards to us or sent a taxi/Uber to return the skis.